Operational risk and Basel II

> Basel II Committee – International Convergence of Capital Measurement and Capital Standards – Framework revised June 2004 (Documentation from the Bank for International Settlements)

> Cahiers Financiers – Le risque opérationnel: Implications de l’accord de Bâle pour le secteur financier (Arianne Chapelle, Georges Hübner, Jean-Philippe Peters)

> Rapport annuel de la Commission Bancaire 2007 / Premier bilan du processus d’autorisation des approches internes dans le cadre du nouveau ratio de solvabilité (First assessment of the authorization process of internal approaches in the context of the new solvency ratio)

> Panorama PRMIA/Audisoft Consultants de l’état d’avancement de la Place financière en matière de risques opérationnels (Consultants on the progress of financial institutions in operation risk) – April 2009

> In general, abundant information can be found for free on the websites of the Bank for International Settlements (http://www.bis.org/) and the Banque de France (http://www.banque-france.fr/home.htm)


Lean and Six Sigma


> The Machine That Changed the World – James P.Womack – 1991

> Lean Six Sigma demystified – Jay Arthur
 

Operational risk in general


> Avant-projet de Norme internationale ISO 31000 (Proposed International Standard ISO 31000) (AFNOR [Association française de normalization] – June 2008)

> COSO Report (IFACI – Price WaterHouse Coopers – 1992)